OUR PEOPLE

LEADERS IN

World-Class Hospitality

Our experienced team of hospitality's top leaders excel at nurturing success, building careers, leading teams, and translating industry-best standards into profitable bottom-line results.

The Our Town Team

Meet the dedicated and deeply experienced team of hospitality executives and professionals leading the way for our clients.

Meet the dedicated and deeply experienced team of hospitality executives and professionals leading the way for our clients.

Todd M. Felsen

President & CEO

Ed Brogan

SVP, Operations

Gail Brahmbhatt

SVP, Sales & Marketing

Paige Dunn

Regional Vice President of Sales and Marketing

David Wheeler

Corporate Director of Finance

Alex White

Corporate Director of Human Relations

Ken Nason

Corporate Director of Revenue Strategy

Rachel Berntsen

Corporate Director of Marketing
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Lucy Schugeld

Executive Assistant

About Our Executive Team

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Todd M. Felsen President & CEO

A hotelier with vast experience in the industry, Todd Felsen serves as the President and Chief Executive Officer of Our Town Hospitality, an independent hotel management firm dedicated to Sotherly Hotels’ portfolio of full-service properties. He is fully committed to delivering exceptional financial results, efficient operational performance, and warm, memorable Southern hospitality. Mr. Felsen brings with him a track record of building staff culture based on inclusion, diversity and entrepreneurialism that empowers his staff to deliver personalized and extraordinary unscripted elegant service to our guests. Todd believes our employees are our #1 asset and leads with a TEAM FIRST POLICY.

Prior to joining OTH, Todd served as Senior Vice President of Operations for BENCHMARK®, a global hospitality company, where he was responsible for 14 resort and hotel operations throughout the US and Caribbean. His focus was rebuilding the sales organization to outperform the comp set in RevPAR and deliver maximum revenue potential for each hotel. He originally joined the company as General Manager of Cheyenne Mountain Resort, located in Colorado Springs. CO, and previous to this, worked as Managing Director for The Claremont Hotel Club & Spa of Berkeley, CA.

Todd got his start in the hospitality industry and found his passion for the business when he got a job as a doorman working part-time after school in high school. From there, he relocated to several cities and Caribbean islands for a series of positions including General Manager and Hotel Manager with Doral Resort & Spa, Wyndham Hotels & Resorts, The Peabody Memphis, and The Ritz-Carlton Hotel Company.

As a hospitality leader with a 30+ year track record, Todd takes pride in his ability to lead various types of properties toward delivering the finest guest service, achieving profitable operations and satisfying guests, stakeholders, and property owners alike. He has the unique ability to orchestrate outcomes and maximize synergies across diverse areas of activity resulting in more opportunity to drive value enhancing initiatives and new growth.

Todd is an avid golfer, boater, and college football fan, and he currently resides in Williamsburg, VA with his wife. Todd is incredibly honored and humbled to lead the mission and vision of Our Town and continue the legacy that was created 57 years ago.

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Ed Brogan SVP of Operations

As Senior Vice President of Operations, Ed will oversee the asset management of each of our branded and soft-branded properties ensuring that the business functions of each property align with and support company strategy and culture. Ed is originally from Pennsylvania and holds a Bachelor of Science Degree in Hotel, Restaurant and Institutional Management from The Pennsylvania State University. With more than 30 years of industry experience, Ed has worked with independent, branded, lifestyle, and soft-branded hotels including serving in executive positions with Highgate and Remington Hotels. Ed executes with a clear vision and voice to align with his high ethical standards of discipline that value integrity and transparency.

Ed enjoys spending time with his family which includes his wife Karen and three kids, Ryan (23), Kennedy (21), and Maggie (16), and has enjoyed being a spectator of the different sports they’ve played throughout the years. In his time away from work, Ed enjoys exercising, reading, and listening to music.

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Gail Brahmbhatt SVP of Sales and Marketing

As Senior Vice President of Sales and Marketing at Our Town Hospitality, Gail is responsible for setting sales and marketing strategy for the entire portfolio as well as overseeing and lending support to each property team in the field.

Gail’s hospitality management career began in high-profile restaurants in the Baltimore and Annapolis areas. Eventually finding her way into hotel catering & sales, Gail soon began taking on roles with increasing amounts of responsibility that eventually lead to an area oversight position and, most recently, her work as the regional director of sales and marketing at a nationally-recognized hotel management company. In this latter role, Gail had oversight of a large team serving a diverse portfolio of independent and branded hotels across the country.

Gail is a strategic and innovative leader with extensive food and beverage knowledge that knows how to drive revenue. She is focused on creating and improving processes while also developing high-performing sales professionals and teams and inspiring a sales culture that is driven to produce.

Over the years, Gail has earned numerous sales and achievement awards for herself and her teams through continuous high performance and goal attainment. She has also played a vital role in the acquisition and smooth takeover of multiple complex properties across the country.

Gail has spent the last 25 years based in Annapolis, Maryland, during which time she enjoyed working with several charitable organizations including but not limited to Hospice of the Chesapeake, the local SPCA, and Anne Arundel County’s Food Bank. Most recently, Gail served as a Board Member for the Anne Arundel Community College Hospitality, Tourism, and Culinary Arts program.

When she's not in the office, Gail can most likely be found spending time with her family, which includes her husband, a principal partner in a hospitality management company, and their young daughter. Additionally, Gail and family enjoy visiting their older son as often as possible as he makes his way as a food and beverage industry leader.

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Paige Dunn Regional Vice President Sales and Marketing

As Regional Vice President of Sales and Marketing at Our Town Hospitality, Paige is responsible for establishing commercial strategies and providing leadership and support to the on-property sales teams.

In 2018, Paige founded Dunn Hospitality Strategies, a sales and marketing consultancy specializing in luxury lifestyle hotels and resorts.  Prior to that she worked for Kimpton Hotels & Restaurants. She was hired to oversee the launch of five hotels in Washington DC as Regional Director of Sales and Marketing and went on to launch and oversee 20 additional hotels on the east coast.  In 2013 she became Corporate Director of Sales for the Kimpton brand overseeing the sales organization comprised of over 60 hotels and on-property sales teams of 300+ associates.

Paige is an award winning, results-generating leader and growth strategist with a record of surpassing revenue goals. She is passionate about training, mentoring and supporting team member career development goals.

When she is not at work, Paige loves cooking and entertaining as well as traveling.  She has a husband of 32 years, two grown children and two grandsons. 

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David Wheeler Corporate Director of Finance

As Corporate Director of Finance, David is responsible for the Accounting and Finance discipline of the organization. His focus is on developing and executing strategies that continue to advance the company’s corporate and property accounting and finance platforms, including financial reporting, planning, tax, internal audit and procurement. David and his team are focused on building effective Key Financial Controls, Standard Operating Procedures and driving profitability.

David holds a Bachelor of Science degree in Accounting and Finance from State University of New York College at Oswego and is a Certified Hospitality Accounting Executive. With over 35 years in the hospitality and service industry, David has dynamic experience in both primary and tertiary markets. His extensive finance background includes roles with organizations such as Interstate Hotels, Marriott Vacation Club, Equivest Resorts, Pyramid Management Group, Highgate Hotels, HEI Hotels and Resorts, and Atrium Hospitality. Having owned and operated his own business in the service and entertainment industry, David is passionate about the importance of establishing strategic and financial goals while remaining focused on customer satisfaction.

Outside of the office, David enjoys Billiards, a good joke, spoiling his grandchildren and spending time with his wife of nearly 30 years, Heather.

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Ken Nason Corporate Director of Revenue Strategy

As Corporate Director of Revenue Strategy at Our Town Hospitality, Ken is a forward-looking leader who implements a vision for revenue and distribution strategy for all assets.  He drives the vision, design, and direct development of the company’s revenue optimization, e-commerce, and distribution strategies. 

Ken is a graduate of Johnson & Wales University, having earned a degree in Hospitality Sales & Meeting Management and a minor in Hotel & Restaurant Management.  Ken has a balanced wealth of experience in the hospitality industry with over 25 year in sales, marketing, and revenue leadership.  Before joining Our Town Hospitality, he worked in leadership roles with independent and branded organizations such as Benchmark Global Hospitality, Salamander Hotels and Resorts, Remington Hotels, Starwood Hotels & Resorts, Interstate Hotels, and Lowes Hotels.

Ken is a passionate leader who is dedicated to succeeding with and for owners, customers, and associates. He believes having fun is critical to work life balance and corporate success. Originally from Boston, Ken is an avid fan of all Boston sports teams. (Go Sox! Go Patriots!) In his spare time, Ken enjoys going on family RV camping trips with his two daughters, Anna and Zoe, and his wife Jodi as well as swimming, golfing, and spending time with family and friends by the pool.

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Rachel Berntsen Corporate Director of Marketing

As Corporate Director of Marketing at Our Town Hospitality, Rachel is a creative problem solver who will be responsible for the portfolio's strategic marketing initiatives. Rachel works closely with the property teams as well as partners on marketing and media strategies, content development, digital marketing, social media, branding and other unique and strategic ways to drive property awareness and revenue.

Rachel’s love for marketing came from an opportunity to live in Milan, Italy, where she had the opportunity to work with the marketing team for a fashion designer. Her step into Hospitality happened right after college where she worked her way up in the operations field and touched every department from front desk to eventually becoming an Assistant General Manager for Hyatt and Marriott hotels. After a few years of learning the hospitality industry, she decided to pursue her passion for marketing and earned her master’s degree in Digital Marketing from Sacred Heart University.

Along with marketing experience in fashion and special events, Rachel’s specialty is in luxury and lifestyle hotels and resorts. She worked for Salamander Hotels & Resorts as Corporate Marketing and Communications Manager and Benchmark Hospitality as Director of Marketing. She has worked on new development projects along with property transitions and has rebranded properties, spas and restaurants.

When she is not working, she enjoys learning new things in the kitchen, traveling to new places, finding hidden gems in Florida and spending time with family and friends.

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Alex White Corporate Director of Human Relations

As Corporate Director of Human Relations at Our Town Hospitality, Alex manages day-to-day human resources responsibilities at the home office in Williamsburg and provides direct support and resources to Our Town Hospitality’s team of on-site human resource professionals at the company's properties in and around the South.

Alex is a graduate of Mississippi State University, having earned a degree in international business and a minor in Spanish. Alex has a diverse and extensive background in hospitality human resources, both at the corporate and on-property level. He has over 20 years of experience with firms like Hilton, Marriott, and Harrah’s, and he worked most recently as the director of human resources at the world-renowned Bandon Dunes Golf Resort.

Outside of the office, Alex likes to be actively involved in the community. He has served on the boards of several non-profits, including most recently a rural community health center in Oregon. He also loves youth athletics, serving as volunteer coach for baseball, softball, and basketball teams. But most important to Alex is spending quality time with his family, which includes his wife, Jackie, and their five children, Jordan, Dylan, Hayden, Kendall and Callen.

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Come join us!

We're always on the hunt for fresh and friendly new talent to join our team and help us on our mission to become the industry standard for Southern hospitality.

Ready to dive in? Visit our Careers page to see a list of our current job and career openings at in our corporate office as well as at our properties across the South.

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Come join us!

We're always on the hunt for fresh and friendly new talent to join our team. Visit our Careers page to see a list of our current job and career openings in our corporate office as well as at our properties across the United States.

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Come join us!

We're always on the hunt for fresh and friendly new talent to join our team. Visit our Careers page to see a list of our current job and career openings in our corporate office as well as at our properties across the United States.

306 South Henry Street, Suite 200, Williamsburg, VA 23185  |  Phone: (757) 703-7254

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