True Southern Hospitality
Our experienced team of hospitality's best leaders excel at nurturing success, building careers, leading teams, and translating true Southern hospitality into profitable bottom-line results.
About Our Executive Team
Todd M. Felsen President & CEO
A hotelier with vast experience in the industry, Todd Felsen serves as the President and Chief Executive Officer of Our Town Hospitality, an independent hotel management firm dedicated to Sotherly Hotels’ portfolio of full-service properties. He is fully committed to delivering exceptional financial results, efficient operational performance, and warm, memorable Southern hospitality. Mr. Felsen brings with him a track record of building staff culture based on inclusion, diversity and entrepreneurialism that empowers his staff to deliver personalized and extraordinary unscripted elegant service to our guests. Todd believes our employees are our #1 asset and leads with a TEAM FIRST POLICY.
Prior to joining OTH, Todd served as Senior Vice President of Operations for BENCHMARK®, a global hospitality company, where he was responsible for 14 resort and hotel operations throughout the US and Caribbean. His focus was rebuilding the sales organization to outperform the comp set in RevPAR and deliver maximum revenue potential for each hotel. He originally joined the company as General Manager of Cheyenne Mountain Resort, located in Colorado Springs. CO, and previous to this, worked as Managing Director for The Claremont Hotel Club & Spa of Berkeley, CA.
Todd got his start in the hospitality industry and found his passion for the business when he got a job as a doorman working part-time after school in high school. From there, he relocated to several cities and Caribbean islands for a series of positions including General Manager and Hotel Manager with Doral Resort & Spa, Wyndham Hotels & Resorts, The Peabody Memphis, and The Ritz-Carlton Hotel Company.
As a hospitality leader with a 30+ year track record, Todd takes pride in his ability to lead various types of properties toward delivering the finest guest service, achieving profitable operations and satisfying guests, stakeholders, and property owners alike. He has the unique ability to orchestrate outcomes and maximize synergies across diverse areas of activity resulting in more opportunity to drive value enhancing initiatives and new growth.
Todd is an avid golfer, boater, and college football fan, and he currently resides in Williamsburg, VA with his wife. Todd is incredibly honored and humbled to lead the mission and vision of Our Town and continue the legacy that was created 57 years ago.
J. Mark Williams Chief Operations Officer
As Chief Operations Officer at Our Town Hospitality, Mark provides leadership and vision to the company’s portfolio of full-service hotels and dedicated team of employees.
Mark has over 25 years of experience in the hospitality industry. After attending the University of Central Florida as a biology major, Mark began his career in hospitality as a bar and restaurant owner in downtown Orlando, Florida. Since then, he has amassed extensive experience in managing both luxury independent hotels (The Georgian Terrace in Atlanta) and branded hotels (Hilton Philadelphia Airport, Hilton Melbourne Beach Ocean Front, and DoubleTree Melbourne Beach Oceanfront), holding positions including but not limited to General Manager, Area General Manager, Director of Sales and Marketing, and, most recently, Regional Vice President of Operations.
Mark learned much of what he knows about the hospitality industry through first hand experience via his father, who himself was in the business for over 40 years. Mark’s passion for hospitality management and operations is shown through his creativity, results-oriented work ethic, and the many accolades he has achieved throughout his career.
Outside of the office, Mark is active on a number of boards, including the Atlanta CVB Hotel Council and the Atlanta Midtown Alliance Hotel Council. When not in the office, Mark enjoys boating with his family whenever possible. Additionally, Mark is a musician who played for a number of successful rock bands back in the 90's, so he also loves to spend time playing music together with his sons.
Gail Brahmbhatt SVP of Sales and Marketing
As Senior Vice President of Sales and Marketing at Our Town Hospitality, Gail is responsible for setting sales and marketing strategy for the entire portfolio as well as overseeing and lending support to each property team in the field.
Gail’s hospitality management career began in high-profile restaurants in the Baltimore and Annapolis areas. Eventually finding her way into hotel catering & sales, Gail soon began taking on roles with increasing amounts of responsibility that eventually lead to an area oversight position and, most recently, her work as the regional director of sales and marketing at a nationally-recognized hotel management company. In this latter role, Gail had oversight of a large team serving a diverse portfolio of independent and branded hotels across the country.
Gail is a strategic and innovative leader with extensive food and beverage knowledge that knows how to drive revenue. She is focused on creating and improving processes while also developing high-performing sales professionals and teams and inspiring a sales culture that is driven to produce.
Over the years, Gail has earned numerous sales and achievement awards for herself and her teams through continuous high performance and goal attainment. She has also played a vital role in the acquisition and smooth takeover of multiple complex properties across the country.
Gail has spent the last 25 years based in Annapolis, Maryland, during which time she enjoyed working with several charitable organizations including but not limited to Hospice of the Chesapeake, the local SPCA, and Anne Arundel County’s Food Bank. Most recently, Gail served as a Board Member for the Anne Arundel Community College Hospitality, Tourism, and Culinary Arts program.
When she's not in the office, Gail can most likely be found spending time with her family, which includes her husband, a principal partner in a hospitality management company, and their young daughter. Additionally, Gail and family enjoy visiting their older son as often as possible as he makes his way as a food and beverage industry leader.
John Branciforte Regional Vice President - Sales
As Regional Vice President of Sales and Marketing at Our Town Hospitality, John is responsible for delivering sales and marketing strategies to the managed portfolio and supporting the sales teams in the field.
John is a graduate of the University of Massachusetts at Amherst, having earned a degree in Hotel, Restaurant, and Travel Administration. He began his career in New York City working at two of the world's most iconic hotels: The Waldorf Astoria and The Plaza Hotel. From there, John has collected diverse and extensive experience in hotel sales at the property and corporate level, including over 30 years of experience working with Omni, Hilton, Westin, Benchmark, and Wyndham. Most recently, John served as the Area Director of Sales and Marketing at the flagship Wyndham Grand Orlando Resort Bonnet Creek, supporting both on-property sales and the managed portfolio.
John is a natural leader who is dedicated to teamwork. He is passionate about mentoring and supporting each hotel to drive results and exceed expectations.
Outside of the office, John can be seen in his kitchen cooking for neighbors, friends, and family. He also loves music, black and white movies from the glory days of Hollywood, and his NY Giants. Most important to John is spending quality time with his family, which includes his wife, Lorna, and their cat, Ed.
Ken Nason Corporate Director of Revenue Strategy
As Corporate Director of Revenue Strategy at Our Town Hospitality, Ken is a forward-looking leader who implements a vision for revenue and distribution strategy for all assets. He drives the vision, design, and direct development of the company’s revenue optimization, e-commerce, and distribution strategies.
Ken is a graduate of Johnson & Wales University, having earned a degree in Hospitality Sales & Meeting Management and a minor in Hotel & Restaurant Management. Ken has a balanced wealth of experience in the hospitality industry with over 25 year in sales, marketing, and revenue leadership. Before joining Our Town Hospitality, he worked in leadership roles with independent and branded organizations such as Benchmark Global Hospitality, Salamander Hotels and Resorts, Remington Hotels, Starwood Hotels & Resorts, Interstate Hotels, and Lowes Hotels.
Ken is a passionate leader who is dedicated to succeeding with and for owners, customers, and associates. He believes having fun is critical to work life balance and corporate success. Originally from Boston, Ken is an avid fan of all Boston sports teams. (Go Sox! Go Patriots!) In his spare time, Ken enjoys going on family RV camping trips with his two daughters, Anna and Zoe, and his wife Jodi as well as swimming, golfing, and spending time with family and friends by the pool.
Alex White Corporate Director of Human Relations
As Corporate Director of Human Relations at Our Town Hospitality, Alex manages day-to-day human resources responsibilities at the home office in Williamsburg and provides direct support and resources to Our Town Hospitality’s team of on-site human resource professionals at the company's properties in and around the South.
Alex is a graduate of Mississippi State University, having earned a degree in international business and a minor in Spanish. Alex has a diverse and extensive background in hospitality human resources, both at the corporate and on-property level. He has over 20 years of experience with firms like Hilton, Marriott, and Harrah’s, and he worked most recently as the director of human resources at the world-renowned Bandon Dunes Golf Resort.
Outside of the office, Alex likes to be actively involved in the community. He has served on the boards of several non-profits, including most recently a rural community health center in Oregon. He also loves youth athletics, serving as volunteer coach for baseball, softball, and basketball teams. But most important to Alex is spending quality time with his family, which includes his wife, Jackie, and their five children, Jordan, Dylan, Hayden, Kendall and Callen.